Privacy policy

TeamFundraising LLC ("TeamFundraising," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information collected through our websites, subdomains, mobile applications, and services (collectively, the "Platform").

By using the Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information depending on your role (e.g., business partner, fundraising team member, supporter, or visitor):

a. Information You Provide

• Name, email address, and phone number
• Shipping and billing addresses
• Fundraiser details (team name, campaign purpose, photos, goals)
• Payment information (via Stripe)
• Messages or correspondence

b. Information Collected Automatically

• IP address and geolocation
• Device and browser type
• Usage data (pages visited, actions taken, timestamps)
• Cookies and similar technologies (see Section 6)

c. Information from Third Parties

• Stripe Connect onboarding and payment information
• Business data from our business partners

2. How We Use Your Information

We use the information we collect to:

• Operate and maintain the Platform
• Create and manage user accounts
• Enable transactions and fundraising campaigns
• Communicate with users regarding their activity
• Prevent fraud, ensure security, and enforce policies
• Improve and personalize user experience
• Comply with legal obligations

3. How We Share Your Information

We may share your information:

a. With Business Partners

When you participate in a fundraiser or place an order, your information is shared with the respective business partner responsible for product fulfillment and customer service.

b. With Service Providers

We use third-party providers (e.g., Stripe, analytics, hosting) to support our services. These providers are contractually obligated to protect your data.

c. With Fundraising Teams

If you place an order through a team member's store, we may share your name, order details, and optional message with that team for acknowledgment.

d. For Legal Compliance and Protection

We may disclose your information if required by law or to protect our rights, property, or users.

e. In a Business Transfer

If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data as outlined in other section.

5. Children's Privacy

The Platform is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such data, we will delete it promptly.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain login sessions
• Analyze traffic and usage
• Improve site performance

You can control cookie settings through your browser preferences. Disabling cookies may affect some features.

8. Data Security

We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no system is completely secure.

9. Your Choices

You may:

• Access, update, or delete your personal information
• Opt out of non-essential communications
• Disable cookies in your browser

To request changes to your data or preferences, contact us at [email protected]

10. Rights Under U.S. State Laws

Depending on your location, you may have rights under state privacy laws, including:

• The right to access or delete personal information
• The right to opt out of the sale or sharing of personal information
• The right to non-discrimination for exercising your privacy rights

We currently do not sell personal information as defined under the California Consumer Privacy Act (CCPA).

11. Third-Party Links

Our Platform may contain links to third-party sites or services. This Privacy Policy does not apply to those third parties. We encourage you to review their policies before providing any information.

12. Data Processing Addendum (DPA)

If you are a business partner using the Platform to process personal data of your fundraising teams or customers, our Data Processing Addendum (DPA) governs the processing of that data in compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA), the Colorado Privacy Act (CPA), and other relevant state or international regulations.

Our DPA outlines:

• The subject matter and duration of the processing
• The nature and purpose of processing
• The types of personal data processed
• The obligations and rights of both parties

By using our Platform, you agree to the terms of the DPA, which is incorporated by reference into our business agreements. You may request a copy of the DPA by contacting us at [email protected]

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the Platform or by email. Your continued use of the Platform after such changes constitutes your acceptance.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

TeamFundraising LLC

5900 BALCONES DR STE 100, AUSTIN, TX 78731

[email protected]